Privacy Policy

What data do we collect?

We, Jen Firth, collect the following data:

Personal identification information (Name, email address, phone number, etc.)
Website user stats

How do we collect your data?

You directly provide Jen Firth with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Completed our contact form
When you complete a newsletter registration at an offline sales event

Jen Firth may also receive your data indirectly from the following sources:

If you come from a social media site that links to this website, or from purchases made from JenFirthDesigns Shop on Etsy.com
From website hosting service provider

Website Hosting:

Jen Firth is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

How will we use your data?

We collect your data so that we can:

Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
Email you with our monthly newsletter if you have signed up for this service

How do we store your data?

Jen Firth securely stores your data on an secure cloud service, protected by password.

We will keep your personal data for 12 months. Once this time period has expired, we will delete your data by deleting it from our cloud server and destroying any hard copies.

Marketing

We would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Jen Firth from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email jen.firth@me.com

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request from Jen Firth copies of your personal data.
The right to rectification – You have the right to request that Jen Firth corrects any information you believe is inaccurate. You also have the right to request Jen Firth to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Jen Firth erases your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Jen Firth restricts the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Jen Firth's processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Jen Firth transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Call us at: +44 (0)7788207082

Or write to us: Jen Firth, 126 Great Mead, Chippenham, SN15 3QJ

Or Email us: jen.firth@me.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. (For further information about visit allaboutcookies.org.)

How do we use cookies?

We use cookies in a range of ways to improve your user experience on our website, including:

Understanding how you use our website
Essential and functional cookies including security and to aid the function of the website

What types of cookies do we use?

There are a number of different types of cookies that our website uses:

Functionality –Jen Firth via Wix.com uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 25/03/21. This is version 1.0

How to contact us

If you have any questions about Jen Firth Designs's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:jen.firth@me.com

Call us: +44 (0)7788207082

Or write to us at:Jen Firth, 126 Great Mead, Chippenham, SN15 3QJ

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Jen Firth Designs has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Address:

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113